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نگاشته شده توسط ناصر حاجلو :-: Nasser Hajloo در جولای 15, 2008
Iran ITIL – ITSM – OTRS Center
پایگاه مرکزی کتابخانه زیربنایی فنآوری اطلاعات و مدیریت سرویس فنآوری اطلاعات ایران
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